Dedicated in quality and focus on service, Guilin Hongcheng 2018 feedback trip Guizhou market has started

  In 2018, a warm feedback trip was being carried out in Guilin Hongcheng. Since the visit to Guangdong, the high efficiency service quality of Guilin Hongcheng has been approved by customers. With the further development of the feedback trip, the feedback trip group which composed of the elite representatives of Guilin Hongcheng production department, after sales department and the R&D department, is looking forward to the second stations - the Guizhou market in an all-round way. It is of great significance for Guilin Hongcheng. This warm approach carries the gratitude of Hong Cheng to every customer. It is also the true meaning and management principles of Hong Cheng people to practice customer first, service with heart.

  First, a survey of the visit to Guizhou

  Guizhou, located in the hinterland of Southwest China, contains rich mineral resources, among which barite accounts for 1/3 of the national reserves, ranking first in the country. Phosphate Mine accounts for more than 40% of the total amount of the country, ranking the second in the country and third is manganese mine, which is a big province of mineral resources. As a high and new technology enterprise that supplies powder equipment and a complete set of powder production line, Guilin Hongcheng standing on Guizhou market, responding to the actual production demand of customers, providing many excellent mill equipment for this region. According to statistics, the total length of the visit is 4580KM, and 25 enterprises are visited. Meanwhile, detailed inspection, maintenance of 43 grinding machines are carried out. Through the feedback trip, Guilin Hongcheng feedback trip group has gained a lot of harvest, not only enhances the communication with the customers in Guizhou market, but also understands the problems and defects of the equipment in time, and also collects more abundant market information. It is believed that after continuous adjustment and improvement, the Guizhou market will make great progress and development.

  Second, customer feedback: your affirmation is our driving force.

  During this visit, the customers affirmed and evaluated the quality of the mill's mill. Raymond mill, ring roller mill, vertical mill and other equipment run smoothly, the performance is reliable, the failure rate is low, the maintenance frequency is low, the market life is long, and the noise is low, energy saving and environmental protection, the advantages are obviously better compared with the same products on the market. Obviously, the milling efficiency is high, which has been praised and favored by Guizhou customers. In order to help create value for Guizhou powder customers, Guilin Hongcheng has been set up a special Guizhou office and service network, equipped with professional after-sale service team in Guizhou market, with exquisite maintenance skills and local fast service to carry out Guizhou market's installation debugging, follow-up mechanical maintenance and failure. Guilin Hongcheng focus on every customer scene, make the create value for customers as the core system, for the hard work Hongcheng people, your affirmation, is our greatest support and encouragement, the future development journey, we will never forget the original intention, and continues to moving forward!

Third, collect, sort out, summarize – find out the most suitable solution.

The 15 days visit has been successful completed, the feedback trip in Guizhou's journey not only reap the sincere praise and affirmation of the customers, feel the enthusiasm and encouragement of the Guizhou friends, and collect all kinds of comments and suggestions from customer, to organize, sum up, and aim at the feedback. It is the important purpose of this trip to propose a real solution. In order to solve the problem and seek a more suitable scheme, the feedback trip team convened the relevant department responsible people to discuss a series of after-sale problems. We will gather the problems and put them into practice with the fastest speed and efficiency, and give a satisfactory answer to the customers. It is the team with such strong cohesiveness that Guilin Hong Cheng, under the competitive market mechanism, grasp the opportunity, and has created a brilliant performance.